Frequently Asked Questions
Can I use the plugins on multiple websites?
Can I use your products for my Clients?
What If I change my mind and want a refund?
Can I upgrade my package after I purchase a plugin?
Can I continue using the plugin if my license expires?
What payment methods do you accept?
What is Freemius?
Plugin businesses, theme shops, and SaaS platforms of all sizes use Freemius.com for selling their product.
Does you store customer credit card numbers on your servers?
We use Freemius.com for payment processing. This is what they have to say about processing credit card payments.
We aren’t crazy 🙂 Credit Cards do not even “touch” our servers and “speak” directly to Stripe, a well trusted and secure gateway.
Why aren't your products available on the Divi Marketplace?
ElegantThemes.com only offer Paypal as the payment method for Marketplace authors. Unfortunately Paypal does not operate in our region due to which we are unable to signup to Elegant Themes Marketplace as a plugin author at this time. If they add more payout methods in the future then we will definitely upload our plugins on the Divi Marketplace.
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